Gaya APA
Soffer, P., Rosa, M. (2013).
Business process management workshops : BPM 2012 International Workshops, Tallinn, Estonia, September 3, 2012, Revised Papers .
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Springer.
Gaya MLA
Soffer, Pnina., Rosa, Marcello.
"Business process management workshops : BPM 2012 International Workshops, Tallinn, Estonia, September 3, 2012, Revised Papers".
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Springer,
2013.
Electronic Resource.