Gaya APA

Fruehling, R, T., Oldham, N. (1994). Write to the point ! letters, memos and reports that get results . New York: McGraw Hill.

Gaya MLA

Fruehling, Rosemary, T.., Oldham, N.B.. "Write to the point ! letters, memos and reports that get results". New York: McGraw Hill, 1994. Text.